Contact information
Your pension provider is the pension provider that has insured your current or most recent employment or self-employment. Contact your pension provide when you have questions about, for example, your pension record, the amount of your future pension or how to claim your pension.
If you have not worked at all, or if you have not been insured for an earnings-related pension in Finland, you can contact the Finnish Centre for Pensions when you want to ask about earnings-related pensions.
Find your pension provider
If you are not sure which pension provider you are insured with, you can click the Online pensions services button (available in Finnish and Swedish and requires Finnish banking credentials). The service will take you to the website of your pension provider.
If you cannot log into the service, contact the Finnish Centre for Pensions.
The contact information of the earnings-related pensions and the Finnish Centre for Pensions is listed in the menu below.
If you have problems logging into your pension record or observe other technical problem in services that require identification, please use this website’s Feedback form
Contact information of the pension providers and the Finnish Centre for Pensions
- Elo Mutual Pension Insurance Company
Phone: +358 20 703 50
https://www.elo.fi/en/ - Ilmarinen Mutual Pension Insurance Company
Phone: +358 10 284 11
https://www.ilmarinen.fi/en/ - Varma Mutual Pension Insurance Company
Phone: +358 10 192 100y
https://www.varma.fi/en/ - Veritas Pension Insurance Company Ltd
Phone: +358 10 55 010
https://veritas.fi/en/
- Apteekkien Eläkekassa
Phone: +358 9 612 6270
http://www.aekassa.fi/ - Eläkekassa Verso
Phone: +358 400 379 336
http://www.elakeverso.fi/ - Valion Eläkekassa
Phone: +358 800 02810
http://www.valionelakekassa.fi/ - Reka Eläkekassa
Phone: +358 40 551 7093
http://rekaek.fi/
- L-Fashion Group Oy:n Eläkesäätiö
Linjakatu 5, 15100 Lahti
PL 55, 15101 Lahti
Phone: +358 3 822 111
Fax: +358 3 822 1499 - Sandvik Eläkesäätiö
P.O.Box 256, 33101 Tampere
Phone: +358 3 279 9531
Fax: +358 3 279 9530 - Sanoman Eläkesäätiö
C/O Sanoma Media Finland Oy
P.O.Box 30.,00089 Sanoma
Phone: +358 40 689 5546 - Telian Eläkesäätiö
P.O.Box 690, 00051 TELIA
Phone: +358 20 401 - Yara Suomen eläkesäätiö
Mechelininkatu 1 A, P.O.Box 900, 00181 Helsinki
Phone: +358 10 215 222 - Yleisradion Eläkesäätiö
Radiokatu 5, 00240 Helsinki
Phone: +358 9 148 01
Fax: +358 9 877 7545
- The Farmers’ Social Insurance Institution Mela
Phone: +358 29 435 11
http://www.mela.fi/en/ - The Seafarer’s Pension Fund
Phone: +358 10 633 990
https://www.seafarerspensionfund.fi/welcome
- Keva
Phone: +358 20 614 2837
http://www.keva.fi/en/ - The Åland Regional Government
Phone: +358 18 250 00
https://www.aland.ax/en
The Finnish Centre for Pensions is the central body of the statutory earnings-related pension scheme and an expert in pension provision. We produce joint services for the earnings-related pension scheme.
The Finnish Centre for Pensions helps you with earnings-related pension matters, such as how to insure work abroad, how to apply for a pension from abroad and insurance surveillance issues.
Customer service
Phone: +358 29 411 2110, asiakaspalvelu(at)etk.fi
We serve by phone on Mondays, Wednesdays and Fridays between 9 a.m. and 3 p.m.
On New Year’s Eve and Holy Thursday, we serve between 9 a.m. and 1 p.m.
- When calling, you will be charged the mobile network or local network fee. You will also pay for the queue time.
- The charges are based on the price list of the caller’s operator. If you have a phone plan with limited talk, ask your operator if calls beginning with 029 are included.
- When calling from abroad, the price is determined by your local operator.
Make your appointment via our online customer service.
We have no Customer Service desk at our office in Kalasatama.
Suomi.fi Messages
With Suomi.fi Messages you can communicate with us electronically in a secure way. You can send us messages and attachments that relate to your own case. We can reply to your messages via the service.
Activate Suomi.fi Messages by logging into Suomi.fi and authorising authorities to communicate with you electronically via Suomi.fi Messages.
Note that, if you are a private customer, we cannot send you confidential information by e-mail.
Chat
You can ask our chatbot about earnings-related pensions. Our chatbot assists you around the clock every day of the week. During service hours (Mondays, Wednesdays and Fridays 9 a.m. to 3 p.m.) you can also ask to be served by a customer service agent. The link to our chatbot is in the footer below.
Read more about the Finnish Centre for Pensions and how to contact us at etk.fi.
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